PRIVACY POLICY
Introduction
This Privacy Policy explains how VerdantStone collects, uses, and protects your personal information when you access our website, platform, and related services (“Services”). We are committed to handling personal information in accordance with applicable Canadian privacy laws. By using our Services, you agree to the practices described in this Policy. 2. Information We Collect a. Information You Provide When you create an account or interact with our Services, we may collect: • Full name, email address, and contact details • Account login credentials • Financial information required to process transactions • Identity verification documents (such as government-issued ID) • Proof of address (such as utility bills or similar documents) b. Information Collected Automatically When you use our platform, we may collect certain technical data, including: • IP address and device information • Browser type and operating system • Usage activity and interaction with our platform This information helps us maintain security and improve our Services. 3. How We Use Your Information Your personal information may be used to: • Set up and manage your account • Process transactions and deliver Services • Verify identity and prevent fraud • Communicate important updates and service-related information • Improve platform performance and user experience • Comply with applicable legal and regulatory obligations in Canada We do not sell or rent your personal information to third parties. 4. Cookies and Similar Technologies VerdantStone uses cookies and similar technologies to enhance your experience and understand how our platform is used. Cookies allow us to: • Remember user preferences • Analyze website traffic • Improve functionality and performance You may disable cookies through your browser settings, though some features of the platform may be affected. 5. Disclosure of Information We may share your personal information in limited circumstances, including: • With trusted service providers who support our operations • With financial institutions to facilitate transactions • When required by Canadian law, regulation, or legal process All third parties are required to handle your information securely and only for the intended purpose. 6. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These include: • Encrypted data transmission (SSL technology) • Restricted access to sensitive information • Ongoing monitoring for potential vulnerabilities While we take appropriate steps to protect your data, no system can guarantee absolute security. 7. Data Retention We retain personal information only for as long as necessary to: • Fulfill the purposes outlined in this Policy • Meet legal, regulatory, and record-keeping obligations under Canadian law 8. Your Rights Under applicable Canadian privacy laws, you have the right to: • Request access to your personal information • Request corrections to inaccurate or incomplete data • Withdraw consent where applicable (subject to legal limitations) Requests can be made through the contact details below. 9. Third-Party Websites Our platform may contain links to external websites. VerdantStone is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information. 10. Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page, and continued use of the Services constitutes acceptance of those changes. 11. Contact Us If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please direct your inquiry to our compliance team: Verdantstone Global Attn: Privacy Compliance Officer Email: support@verdantstoneglobal.com WhatsApp Support: +1 (647) 499-6454